STANDARD SHINGO READINESS PLAYBOOK
The Shingo Model, is a principles-based excellence framework designed to help any organization implement operational excellence concepts, methods, and tools in a manner that will drive business impact and create sustainable culture changeWHO USES SHINGO?
The Shingo Model is widely used in a variety of industries, including manufacturing, healthcare, insurance, financial services, defense & aerospace, government, and education.
Companies that have been recognized by the Shingo Institute for their implementation of the Shingo Model include Thermo Fisher Scientific, Goodyear, John Deere, MassMutual, Cardinal Health, and State Farm.
WHO SHOULD CONSIDER THE SHINGO READINESS PLAYBOOK?
- Organizations that are early in their Shingo journey
- Organizations that have applied the Shingo Model in pockets of the business but need to expand their approach
- Any organization pursuing a principles-led approach to operational excellence
WHAT IS INCLUDED IN THE SHINGO READINESS PLAYBOOK?
We strive to only include features in our playbooks that will provide you immediate value. A few aspects of the Shingo Playbook to check out:
- 33 implementation toolkits organized around the 4 dimensions of the Shingo Model
- Self-assessment questions and scoring for each toolkit
- Dozens of implementation tools, templates, and resources
CONTACT US FOR A FREE DEMO
PLAYBOOK CONTENTS
| WORKFLOW | TOOLKIT | RESOURCES PROVIDED |
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THE SHINGO ® MODEL |
Three Insights of Enterprise Excellence |
Shingo Website, Guiding Principles and Shingo Model, Shingo Model Booklet 13 |
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Principles and Behaviours |
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Tools, Systems, Results |
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The Education Program |
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The Shingo® Awards |
Shingo Website, Guiding Principles and Shingo Model, Shingo Model Booklet 13. Shingo Prize – Application Guidelines |
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CULTURAL ENABLERS |
Onboarding and Training |
Onboarding Questionnaire, Onboarding Checklist Template, Onboarding Training Comparison, Sample Skills Matrix – Manufacturing. Sample Skills Matrix – Generic, Sample Core & Functional Competencies – Professional Services |
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Situational Leadership |
Leadership Questionnaire |
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Reward and Recognition |
Reward & Recognition Best Practices, 20 Ways to Reward & Recognize Employees |
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Employee Suggestions and Idea Sharing |
EON Spotlight – Purina, Waste Walk Idea Prioritization Example |
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Leader Standard Work |
The Power of Leader Standard, Leader Standard Work Checklist Template, Sample Leader Standard Work Checklist |
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Gemba Walks |
Card of the 8 Wastes, Gemba Walks Tips and Tricks |
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Safety Culture |
Sample Workplace Safety Practices |
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CONTINUOUS IMPROVEMENT |
Value Stream Mapping |
VSM Example, Section X-Value Stream Mapping, Steps in Developing a VSM |
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Standard Work |
Visual Work Instruction Template |
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Organized Work Environment |
5S Audit Form-Set, Shine, Workplace Organization Video - Set, Shine |
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Structured Problem Solving |
5 Whys Template |
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Kaizen Events |
The Kaizen Freeway |
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SMED |
SMED Instructions |
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Abnormal Situation/ Adverse Event |
Abnormal Situation Management - Corrective Action Process (Part 2), Abnormal Situation Management - Initial Response Plan (Part 1), Understanding and Responding, 2014 Guide to State Adverse E..., Corrective Action Template, Corrective Action Process |
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Equipment Health Monitoring |
Sample Equipment Inspection Checklists |
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ENTERPRISE ALIGNMENT |
Organizational Mission and Vision |
Sample Vision Statements |
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Strategy Setting |
The Execution Challenge, Strategy Setting Meeting Agenda, Questions to Ask Prior to Strategy Setting |
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Customer Orientation & Quality |
Understanding Cost of Quality, Cost of Quality Flow Charts |
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Organizational Change Management |
OCM Template, Section V-Change Management - |
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Daily Performance Review |
Daily Performance Review Action Shot, Criteria for Effective Daily Performance Reviews |
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Shift Starters |
One Point Lesson Examples, One Point Lesson Template, Shift Change Process-Manufacturing, Criteria for Effective Shift Starters |
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Visual Management |
Visual Board Layout-Healthcare, Visual Board Layouts-Manufacturing |
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RESULTS |
KPI’s and Targets |
EON KPIs & Targets Bowler Chart - Manufacturing Example, Sample KPIs by Performance Category - Manufacturing Example, EON KPIs & Targets Bowler Chart - Manufacturing Example, Performance-Focused vs. Activity-Focused Dialogues, Sample KPIs by Performance Category - HC Example |
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Organized Data |
Measurement Plan Template |
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The Gap to Perfect |
Yield Loss White Paper – Manufacturing, Common Loss Categories – Manufacturing, Sample Gap to Perfect Analysis Charts-Manufacturing |
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Project Prioritization |
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Project Management |
The Kaizen Freeway |
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Track & Report Value Capture |
Sample EON Estimated Value Capture, Sample EON Actual Value Capture |