Organizational Change Management (OCM)

Standard Playbook Offering


The OCM Playbook combines the key elements from two well-known change frameworks: Kotter’s 8 Steps and McKinsey & Company’s Influence Model. This Playbook is applicable for any organization that’s undertaking a significant change. The organization should use the OCM Playbook to help ensure that the new mindsets, behaviors, and work processes required by the change are sustainably implemented.

The major workflows (topics) covered by this Playbook includes:

    • Overview
    • Kotter's Steps 1-4
  • Kotter's Steps 5-8
  • Influence Model

Who Should Consider the Playbook?

Any organization currently, or expecting to soon, undergo wholesale changes in operations or structure.

What's Included?

This playbook will help make sense of organisational change. Included are the following:

  • 15 implementation toolkits across 4 workflows
  • Multiple implementation tools, templates, and examples
  • Links to relevant external content and resources
  • Binomial (yes/no) assessments against toolkit standards

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