Expanding On Sustainable Improvement | Communication
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Hospital/Clinic Fundamentals
Standard Playbook Offering
Apply proven Lean practices for healthcare entities that aim for implementing fundamental practices within the system.
The major workflows (topics) covered by this Playbook includes:
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Who Should Consider the Playbook?
Any healthcare system or practice that wants to apply proven standard principles and practices, particularly those that are focused on establishing or monitoring fundamental practices across the healthcare system.What's Included?
We aim to only include features in our playbooks that will provide you immediate value. A few aspects of the Playbook to check out:
- 23 implementation toolkits across 5 workflows
- Dozens of implementation tools, templates, and examples
- Links to relevant external content and resources
- Binomial (yes/no) or integer-based (0-5) assessment type
Overview of Playbook Contents
Leadership
- Set & Manage Strategy
- Define KPIs and Targets
- Reinforce Situational Leadership
- Apply Leader Standard Work
- Routinize Gemba Walks
- Manage Organizational Change
Safety & Daily Operations
- Develop the Safety Culture
- Create Standard Work
- Organize the Work Environment
- Implement Huddle Meetings
- Apply Visual Management
Improvement
- Simplify the Value Stream
- Implement Structured Problem Solving
- Select & Prioritize Projects
- Manage projects Through Their Lifecycle
- Track and Report Value Capture
Patient Safety
- Reinforce Safe Patient Handling
- Standardize Patient Monitoring
- Develop Patient Triage Process
- Develop Protocols for Adverse Event Response
Patient Satisfaction
- Capture Patient Feedback
- Create Patient Advisory Board
- Develop Patient Interaction Skills
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