How to Define your Improvement Metrics

Learn how to set key performance indicators to drive your competitive advantage.


Having the right metrics in place is standard for any business function, so improvement
functions shouldn’t be an exception.

In our Cheat-Sheet, we'll highlight:

  • What it is to define metrics for an improvement team, function, or program and why it's important
  • Factors that influence successful implementation
  • Sample execution steps and assessment questions


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